Resolved -
The issue has now been resolved and call queues are working as expected.
Mae'r mater bellach wedi'i ddatrys ac mae ciwiau galwadau yn gweithio yn ôl y disgwyl.
May 6, 10:09 BST
Monitoring -
The service has improved and we are monitoring the situation with our providers.
Mae'r gwasanaeth wedi gwella ac rydym yn monitro'r sefyllfa gyda'n darparwyr.
May 2, 11:50 BST
Identified -
We are currently experiencing some disruption to incoming phone calls. If you do experience difficulty getting through to us, please visit our website for email contact details. We are working to resolve the issue and we apologise for any inconvenience.
Mae rhywfaint o amharu'n digwydd ar hyn o bryd o ran galwadau ffôn yn dod i mewn. Os byddwch yn cael unrhyw anhawster yn cysylltu gyda ni, gofynnwn i chi edrych ar ein gwefan am fanylion cysylltu drwy e-bost. Mae gwaith ar y gweill i ddatrys y broblem ac rydym yn ymddiheuro am unrhyw anghyfleustra mae hyn yn ei achosi i chi.
May 2, 10:54 BST
Completed -
The scheduled maintenance has been completed.
Apr 29, 19:01 BST
Update -
We have identified the source of the delay and are working on a fix. All services should remain operational while work continues.
Apr 29, 18:10 BST
Update -
The maintenance is taking longer than expected. We will update you when we have more information.
Apr 29, 16:56 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 16:00 BST
Scheduled -
Maintenance work is scheduled to be carried out on this site. This may affect some of your applications/services but should be back to normal by 5pm. We apologise for the inconvenience.
Apr 29, 14:43 BST